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Our Showroom
Visit us in Syracuse.
Good to Know
Frequently asked questions.
Do I need an appointment?
To offer the best service, we recommend calling ahead or using our online tool to set up an appointment. That said, we'll never turn anyone away who stops in without one.
Do you install?
We do not handle any installation. We work with many great contractors in the area and can refer you to the right person if you decide to purchase cabinets with KEI.
Do you sell to the public?
Yes. We sell directly to homeowners as well as to contractors and builders. Stop by our Syracuse showroom or request a free consultation and one of our designers will help you plan your project.
What is your Return Policy?
Most of our products are made to order or are non-returnable to our vendors, therefore we do not take items back unless it is a direct error by KEI.
Do you offer financing?
We do not offer financing. Our policy is to collect a 25–30% deposit, with the balance due when your cabinets come in.
What happens if my cabinets come and there is damage?
Customer satisfaction is very important to us. If something comes damaged, we will work with you to find a satisfactory solution. Often times any “damage” is to a door or drawer and those can be easily replaced without holding up your project.